Matrix Finance (“Matrix Finance,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide to us, including but not limited to:
Full name
Email address
Phone number
Mailing address
Date of birth
Government-issued identification (when required for loan processing)
Employment and income information
Financial and credit-related information
How We Use Your Information
We use your information to:
Process loan applications and financial services
Verify your identity and prevent fraud
Communicate with you about your account or services
Provide customer support
Improve our website, services, and user experience
Comply with legal and regulatory requirements
How We Share Your Information
We do not sell your personal information. We may share your information only as necessary with:
Service providers and partners who assist with loan processing, underwriting, or servicing
Credit bureaus, financial institutions, and payment processors
Government agencies or regulators when required by law
Legal authorities to comply with legal obligations or protect our rights
All third parties are required to protect your information and use it only for authorized purposes.
Data Security
Matrix Finance uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we continuously work to maintain appropriate security standards.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and improve your experience. You may control or disable cookies through your browser settings, though some features of the site may not function properly.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
The right to access or request a copy of your data
The right to request correction or deletion of your data
The right to limit or object to certain data processing
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website does not link to third party websites. Matrix Finance is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
Matrix Finance may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Matrix Finance
Email: info@matrixfinance.co.za
